Technical Accessibility Consultant

Delivery · Remote, Ontario
Department Delivery
Employment Type Full time
Minimum Experience Experienced

Want a job that truly empowers lives… Let’s talk eSSENTIAL Accessibility! #A11y

Enabling Brands to Empower People!

eSSENTIAL Accessibility is redefining the way the world’s biggest brands manage and maintain their digital accessibility program. As the pioneering provider of digital Accessibility-as-a-Service, our industry-leading platform features a unique combination of people, process, and technology, enabling organizations to eliminate online barriers, mitigate legal risk, and effectively solve compliance for ADA, AODA, WCAG and other global accessibility requirements. We’re dedicated to making digital experiences equal for everyone – if this inspires you, join our team and help us make it happen.  

Learn more about eSSENTIAL Accessibility.

How you Support Our Growth

We are a start up and as our new Technical Accessibility Consultant, you will work in partnership with Customer Success to support the onboarding of new clients and assist them through the accessibility journey. You will ensure successful implementation of our platform and provide ongoing top tier technical support as our clients strive towards building accessibility throughout their services.

  • Integrate accessibility and WCAG-compliance into requirements, design and implementation phases of client projects
  • Collaborate with client technical team members to provide remediation support and guidance throughout the eA customer journey
  • Conduct wireframe/design reviews and create comprehensive test plans
  • Work closely with accessibility testing teams to ensure highest level of quality and on time delivery of audits 
  • Be the Subject Matter Expert (SME) for eA platform to answer technical questions and successfully enable our valued clients
  • Act as the technical interface between the client and eA cross functional teams
  • “Customer First” mindset and drive technical value for our clients
  • Partner with Customer Success Managers to provide best in class client experience throughout the customer journey
  • Lead technical conversations with client stakeholders and ensure that they are making progress/improvements towards their compliance
  • Conduct formal reviews with clients on test results provide consultative advice on accessibility best practices 
  • Look ahead and provide advice and guidance for potential future accessibility road blocks 
  • Recognizing our clients digital properties and having the ability to identify relevant best practices for their specific situation 

eSSENTIALS You Bring To The Table

  • BSc. or equivalent in Computer Science, Engineering or related field experience 
  • 5+ years of experience as software engineer and at least 2 years of technical leadership
  • 2+ years of experience in digital accessibility
  • Strong technical skills in front-end technologies HTML, JavaScript, CSS
  • Experience with assistive technologies including NVDA, JAWS or VoiceOver
  • Resourceful and you take pride at being accountable in your role
  • Experience working with JIRA and Confluence
  • Excellent communication skills, both written and oral
  • Basic knowledge of disability law including, but not limited to the ADA and Section 504 of the Rehabilitation Act (Section 504)
  • Knowledge and experience with WCAG 2.0 AA or later accessibility standards and

Desired But Not eSSENTIAL

  • Experience remediating issues across browsers (IE, Chrome, Firefox, and Safari)
  • Experience with accessibility audit and quality assurance tools and processes
  • Experience evaluating the accessibility of a digital product using a
    variety of tools and providing feedback to website owners, web developers and
  • Any related certifications such as:
    • IAAP Certified Professional in Accessibility Core Competencies (CPACC)
    • Web Accessibility Specialist (WAS) Certification

Thank You

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  • Location
    Remote, Ontario
  • Department
  • Employment Type
    Full time
  • Minimum Experience