Accessibility QA Manager, Delivery

Delivery · Córdoba, Córdoba Capital
Department Delivery
Employment Type Full time
Minimum Experience Experienced

Manager, Delivery - Bilingual English & Spanish

Location: Argentina (Cordoba)

Want a job that truly changes lives… Let’s talk eSSENTIAL Accessibility! 

 

Who Are We?

Join the team that’s transforming the accessibility industry! We help create inclusive web, mobile, and product experiences through accessibility testing, evaluation and remediation—allowing organizations to enhance the digital experience for people with disabilities, comply with regulatory and statutory accessibility standards, and project an inclusive and disability-friendly presence. We deliver immediate impact with our assistive technology application and suite of keyboard, mouse and touch replacement tools designed to make the digital world accessible to people with physical disabilities. 

 

There’s never been a better time to be a part of the accessibility industry, and we’re on a mission to be the primary engine that fuels innovation in this space.

 

Listen to our purpose 

 

How you Support Our Growth

Our Manager, Delivery sits within the Delivery team who is accountable for the overall delivery of client projects and leadership of testing teams in eA Argentina.

The ideal candidate has strong skills in people management, project management and delivery expertise in testing processes and methodologies.

 

Delivery Excellence:

  • Provide leadership and technical expertise on accessibility testing
  • Help refine testing processes and delivery methodologies to ensure the testing team delivers on time and budget
  • Focus on continuous testing improvements including usage of appropriate testing tools and techniques
  • Understand and support forecasting of project resource availability for testing and escalate capacity constraints to the Sr. Director, IT & PMO to support decision making for resource planning
  • Monitor and report on project timelines against deliverables and escalate potential project delays or risks to the Sr. Director, IT & PMO and provide solutions
  • Manage the risk, issues and change resolution process, and work with other leaders to take corrective action when needed
  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams

 

People Management & Leadership

  • Participate in interviews, induction, training and performance evaluation of testing team members
  • Ability to manage conflict and quickly develop strategies for resolution
  • Ability to motivate a team, recognize good talent and bring out the best out of each individual
  • Mentor and coach team members to support personal development and growth 
  • Partners with VP, Delivery to ensure effective utilization of resources
  • Encourage innovation and drive a growth mindset across the team
  • Partner with VP, Delivery and People Experience team for recruitment activity within the team and lead on interviewing when needed

 

Critical Thinking:

  • We win as a team - Driving business values and goals through all that you do
  • Look ahead and provide advice and guidance for potential future roadblocks 
  • Cross-Functional working mindset and looping in internal expertise where needed
  • Suggest new tools and best practices for Project Management and execution
  • Be a leader of change and encourage a Growth Mindset across the business


eSSENTIALs YOU BRING TO THE TABLE

  • Bachelor’s Degree - Web Development/Computer Science - Preferred
  • 5+ years of experience of software quality assurance experience
  • 2+ years in a lead role or management position
  • Bilingual - Fluent in English and Spanish
  • Proficiency in JavaScripts, JAWS, NVDA, CVAA, ZoomText, Dragon NaturallySpeaking 
  • Experience in WCAG 2.0, ADA and Section 508
  • Experience managing testing departments or testing functions, managing large and complex activities and processes
  • Have strong time management, communication and project management skills.
  • Ability to thrive in a fast paced team environment, working with colleagues from various departments managing multiple priorities under tight deadlines


What We Offer

  • Healthcare Benefit
  • Interesting and purposeful mission and challenging tasks
  • Fun and inclusive culture to be proud of 
  • Friendly and skilled team that support each other
  • Professional development and accessibility learning
  • Fun and inclusive culture to be proud of 

Thank You

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  • Location
    Córdoba, Córdoba Capital
  • Department
    Delivery
  • Employment Type
    Full time
  • Minimum Experience
    Experienced