Product Manager - SaaS

Product · Toronto, Ontario
Department Product
Employment Type Full time
Minimum Experience Experienced

Powering Brands to Empower People


Join the team that’s transforming the digital accessibility industry! We help create inclusive web, mobile, and product experiences through accessibility testing, evaluation and remediation—allowing organizations to enhance the digital experience for people with disabilities, comply with regulatory and statutory accessibility standards, and project an inclusive and disability-friendly presence. We deliver immediate impact with our assistive technology application and suite of keyboard, mouse and touch replacement tools designed to make the digital world accessible to people with physical disabilities. 


We’re very proud to be recognized as a Great Place to Work® (GPTW) and we’re growing! We’ve recently announced $55 million in funding to accelerate our mission to make the digital world accessible.


Learn more about eSSENTIAL Accessibility.


There’s never been a better time to be a part of the accessibility industry, and we’re on a mission to be the primary engine that fuels innovation in this space.


How you Support Our Growth

As our newest Product Manager you will help drive the delivery and market acceptance of our products, target segments, resolve competing priorities and facilitate the delivery of technical features, acceptance and adoption. You’ll work closely with world-class Engineering, Design, Sales, and Marketing teams to drive product success. In short, you will define the course of our products.


  • Drive the overall knowledge of the product, the problems it solves, and the benefits it offers customers and end-users
  • Use data and insights to inform product decisions and independently define the analysis we need for good decision making
  • Drive adoption of your product by understanding and measuring user flows and funnels
  • Collaborate closely with engineering to maintain development velocity and deliver high impact outcomes for our users 
  • Help the product team understand problems (what and why) so they have the right context and information to design and solve the problem (the how)
  • Motivate and align cross functional teams beyond development to drive the product’s success both internally and externally
  • Collaborate with stakeholders to resolve competing priorities, present feasible options and drive agreement towards a solution
  • Evangelize your product and be able to effectively drive its adoption across the organization.
  • Manage the expectations of internal and external customers by effectively prioritizing, and communicating your product requirements and vision
  • Understand and provide inputs for the trade-offs in launching a product or feature
  • Bring a “We win as a team” mentality to maintain a positive, inclusive and coaching culture


eSSENTIALS You Bring To The Table

  • 3+ years experience working as a Product Manager
  • 2+ years managing accessible software products
  • BSc. or equivalent in computer science or related fields
  • Knowledge of digital accessibility and disability inclusion
  • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
  • Knowledge of WCAG 2.1 AA requirements
  • Demonstrated skills in design, product development and planning
  • Experience conducting user interviews and truly understanding and listening to problems
  • Experience taking products from ideation to launch with clear success metrics for external or internal customers
  • Experience instrumenting and analyzing data using analytics platforms such as Amplitude, Mixpanel, Google analytics or Heap analytics
  • Ability to communicate complex ideas clearly, and to listen carefully to the needs and experiences of others

Desired But Not eSSENTIAL

  • Experience engaging with people with disabilities in research and design activities
  • Experience using diverse personas to influence product design
  • Experience as a software developer or QA automation engineer
  • Experience designing accessible experiences
  • Experience with accessibility conformance testing


**Working fully remote/from home until further notice**


Accommodation Notice

Accommodations, including alternative formats and communications supports for persons with disabilities, are available upon request.

Thank You

Your application was submitted successfully.

  • Location
    Toronto, Ontario
  • Department
    Product
  • Employment Type
    Full time
  • Minimum Experience
    Experienced